Delta Air Lines is introducing an in-flight networking package from Viasat


Delta Air Lines revealed on January 5 plans to move to Viasat for the Ka-band in-flight communication for air travelers in over 300 mainline narrow-body aircraft of the airline. The launch, which Delta claims will pave the foundations for quick and unrestricted internet in-flight, includes the Boeing 737-900ER, new Airbus A321ceo, and Boeing 757-200 aircraft shipments and retrofits. “We acquire the resources needed to deepen consumer relationships by partnering with Viasat and taking us closer to providing more customized in-flight content and the opportunity to offer free, quick, streaming Wi-Fi in the future regularly,” Bill Lentsch, who works at Delta as chief customer experience officer stated. 

This summer, Delta aims to introduce deploying the Ka-band In-Flight Communication system of Viasat on the aircraft. The hardware is compatible with the current Viasat spacecraft, as well as the launch of the latest ViaSat-3 constellation is planned for this year. “It is no surprise that it will require time to put a new Wi-Fi device on board our aircraft-the journey from permits to testing to execution sometimes takes many months,” Glenn Latta, managing director of Delta in charge of the in-flight entertainment and Wi-Fi, stated in a January 5 blog posting addressing the agreement’s questions.

Although the epidemic has diminished demand for air transport as well as in-flight access, airlines and the satellite communications services continue to prepare themselves for a period when the post-COVID-19 travel resumes. In the month of September, fleet operator Intelsat revealed plans to buy Gogo’s in-flight networking business for Commercial Aviation. Viasat also developed an in-flight connectivity alliance with the KLM Royal Dutch Airlines. In order to have passenger Wi-Fi, Delta Company has depended on Gogo Entertainment for years. “We will work very closely with several Wi-Fi providers, including Gogo and Viasat, to meet our long-term goals,” Latta communicated in the blog.

Acting with several partners means the best technology can be combined with the correct fleet. We would like to ensure that, where available, clients still have connectivity to Wi-Fi. In the post, Ekrem Dimbiloglu, director of Delta brand experience, stated that the airline is “dedicated to providing free Wi-Fi in the future” as well as called the Viasat contract “an important step on that path.” Delta launched a pilot campaign in 2019 to evaluate free Wi-Fi and recognize “the difficulties of offering a service which meets our standard,” stated Dimbiloglu. “A big component of that was finding the right equipment.”
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